How to change your account details

Guide to changing your account details. This includes phone numbers, contact method, correspondence address and support worker’s information.

What you can change

You can:

  • edit your phone numbers and preferred contact method
  • add or edit a correspondence address
  • add or edit a support worker’s information

How to make changes

  1. Go to the online housing register.
  2. Select the ‘Login’ button.
  3. Enter your email address in the ‘Email’ field.
  4. Enter your password in the ‘Password’ field.
  5. Select the ‘Sign in’ button.
  6. Select the 3 horizontal lines in the top corner of the screen.
  7. Select the ‘Edit your account info’ button.
  8. Once you have edited your account details and clicked 'Save', we will use your new details.