Get involved

Find out how to get involved, share your views, and give us feedback to help us improve our services to help customers, leaseholders and residents as much as possible.

Customer and Community Voice groups

The groups are a forum to help us make business decisions and improve our services, so we always help customers, leaseholders and residents.
Find out more about Customer and Community Voice groups

Scrutinise our services

The Scrutiny Group helps us to improve our services. The feedback helps us make sure what we do always helps our customers, leaseholders and residents.
Find out more about how you can get involved

You said, we did

By working with our customers, we have changed the way we have done things to improve your experience with us
Find out more about what you said, we did

Your Gentoo Voice

Through our online portal we ask for your opinion to help us make decisions. You can share your views and give us feedback on projects we are working on.
Find out more about Your Gentoo Voice

Neighbourhood Walks

The walks are open to all customers and residents who live within the neighbourhood to come along to.
Find out dates of our upcoming Neighbourhood Walks
Group of people standing in front of a police car

Building Safety Customer Group

Our Building Safety Customer Group is exclusively for customers living in Gentoo's high-rise residential buildings or their nominated representatives.
Find out more about the Building Safety Customer Group

The Customer Committee

The customer committee help us shape how our services are delivered across Sunderland.
Find out more about the customer committee

Customer stories

We are lucky to have customers who care about their community.
Watch our customer stories here

Ready, set, grow!

Gentoo’s annual gardening competition is back and open for applications.
Find out more about ready, set, grow!

Can you grow the tallest sunflower?

Calling all keen gardeners, are you up for a challenge?
Grow the tallest sunflower