Customer and Community Voice groups
The groups are a forum to help us make business decisions and improve our services, so we always help customers, leaseholders and residents.
Scrutinise our services
The Scrutiny Group helps us to improve our services. The feedback helps us make sure what we do always helps our customers, leaseholders and residents.
You said, we did
By working with our customers, we have changed the way we have done things to improve your experience with us
Your Gentoo Voice
Through our online portal we ask for your opinion to help us make decisions. You can share your views and give us feedback on projects we are working on.
Neighbourhood Walks
The walks are open to all customers and residents who live within the neighbourhood to come along to.
Building Safety Customer Group
Our Building Safety Customer Group is exclusively for customers living in Gentoo's high-rise residential buildings or their nominated representatives.
The Customer Committee
The customer committee help us shape how our services are delivered across Sunderland.
Customer stories
We are lucky to have customers who care about their community.
