Welcome to Gentoo

We are a housing association that provides homes for more than 60,000 people.

Gentoo Building Doxford Park

Meet the Housing Ombudsman

As a Gentoo customer, you are invited to an event to meet the Housing Ombudsman, Richard Blakeway to hear about the work they do and the services they provide. 
Due to the high demand, the in person event is now sold out but customers have the opportunity to still attend the event online.
Customers with hands up asking questions
Featured article

We're here to help in challenging times

1 February 2024

Customers who may be experiencing financial difficulties at the onset of 2024 are being reminded that Gentoo is on hand to help with support in challenging times.  

For some, the winter months and colder temperatures can be the toughest period of the year to negotiate, particularly with en......

Latest news

22 February 2024

We have launched our customer friendly complaints and compliments policy

Complaints are very important to us; they help us to improve our service and offer us the opportu...

15 February 2024

Building homes and habitats for nature

Our Penshaw Gardens affordable housing scheme which is building much needed homes for people over...

Man sat at table
14 February 2024

Senior housing appointment strengthens our Senior Leadership Team

We have strengthened our housing management team with the appointment of Chris Roberts as our new...