Welcome to Gentoo

We are a housing association that provides homes for more than 60,000 people.

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Find out how we're performing, how we make decisions, how we listen to customers and how we spend customers' money.

A group of eight people standing in front of a red Tyne and Wear Fire and Rescue Service fire engine, with a multi-storey residential building in the background.

Former tower blocks to become training ground for hundreds of firefighters

20 October 2026

Ahead of their demolition, three former tower blocks will support specialist high-rise fire safety training, helping Tyne and Wear Fire and Rescue Service (TWFRS) prepare crews for complex emergency incidents.

As part of the final decant of Lambton, Lond...

Latest news

10 November 2026

Strong start for our new ways to pay

Our new payment options are off to a strong start, giving customers more choice over how they pay...

3 November 2026

Sustainability: Your feedback in action

We want customers to have a real say in how we improve our homes and services. Customers recently...

31 October 2026

We've helped 480 children start the school year with confidence through school uniform initiative

We’ve supported 480 children across Sunderland with school uniforms and essential school items, h...