Health and mobility assessments

We assess vulnerable and disabled customers so we can support you in your home.

Why we do assessments

An assessment helps us find out what your specific needs are, and we use this to:

  • give you the best possible housing advice
  • find out how to adapt your home
  • assess whether a priority move would be more suitable for you

If you would like an assessment

Call 0191 525 5000 and select option 4. We will refer you to a Support Co-ordinator who will contact you to arrange an assessment.

If you live in a sheltered housing or extra care scheme, contact your Scheme Manager.