Maintaining and living in your home

How to maintain your home and what you need our permission for. Including information about living in a flat, sheltered housing and extra care schemes.

Being a good neighbour

People have different lifestyles. When you live alongside people or share a building, it is important to respect your neighbours.
Find out more about being a good neighbour

Decorating your home

We want all tenants to feel at home in their property and encourage them to decorate.
Find out more about decorating your home

Gardens and garden sheds

Maintaining your garden and any garden sheds is part of your tenancy.
Find out more about gardens and garden sheds

Living in a flat, sheltered housing or extra care scheme

We have different flats and schemes across Sunderland. Blocks of flats, sheltered housing and extra schemes have communal building entrances and hallways.
Find out more about living in a flat, sheltered housing or extra care scheme

Parking outside your home

We understand tenants may have vehicles other than a car. You need our permission to park certain types of vehicles on your property or in a communal car park.
Find out more about parking outside your home

Pets in your home

How many pets or the type of pets you can have depend on the type of property you rent from us.
Find out more about pets in your home