Building Safety Customer Group
Our Building Safety Customer Group is exclusively for customers living in Gentoo's high-rise residential buildings or their nominated representatives.
Purpose of the group
Our Building Safety Customer Group discusses and consults on building safety matters in our high-rise residential buildings.
It is a voluntary group, made up of customers who live in our buildings or their nominated representatives.
The group work together with Gentoo on all matters affecting building safety in our high-rise residential buildings.
We look to this group to challenge decisions that affect building safety and how effectively we communicate and engage with them.
We are accountable to this group for all the decisions we make that affect building safety.
Group meetings
The group meet every 2 months with our Building Safety Team either in one of our high-rise residential buildings or a Gentoo office.
The meetings are typically 2 hours long, with a small section at the end of the meeting for any non-building safety related matters.
The group are also offered opportunities to go on visits to meet with our contractors and explore other buildings.
How to get involved
Any customer who lives in one of our high-rise residential buildings is welcome to join the group.
If you would like to get involved you can email fireandbuildingsafety@gentoogroup.com or speak to Stacey Thwaites, Building Safety Advisor directly on 07801 532 594