Social Tenant Access to Information Requirements (STAIRs)
A new policy that gives people who live in social housing stronger rights to information about their home and landlord.
Your feedback on what information matters
We asked you what information, you wanted from us and how you wanted it provided.
My home
Find information about repairs, safety, damp and mould, and planned improvements to homes and neighbourhoods. See what we're doing to maintain and invest in homes, how we prioritise improvements, and the standards we're working to.
My money
Understand how your rent is used, what service charges cover, and how we make sure we deliver value for money. Explore information about spending, investment and how we manage our finances responsibly.