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You will find your tenancy number in the bottom left corner of your payment card or your rent statement.
Please only enter the first 7 digits.
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Here you will find all of the information you need to manage your home and tenancy. From reporting a repair and paying your rent; to finding out more about your gas services and controlling condensation in your home.
Our dedicated team of repairs and maintenance staff is always on hand to help, 365 days a year.
Our Out of Hours Service is available for emergencies only.
Fill in our online form to cancel or rearrange a repair.
There's a number of ways to pay your rent with Gentoo.
On 8 March 2012 the Welfare Reform Act became law. The Act contains some of the biggest changes to the Welfare system for over 60 years.
Find handy hints and tips about looking after your home.
How to minimise condensation.
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