Accessibility

How we make our offices and services accessible

We do this by providing:

• physical access to our offices
• available contact outside of office hours
• different ways for you to contact us

We also tailor our services to be sensitive and responsive to individual needs, including:

• information in alternative formats
• portable hearing loops in our offices
• telephone interpretation services if English is not your first language

Contact us if there is anything we can do to help you further.

We are happy to discuss your needs and find solutions to ensure there are no barriers limiting your access to our services.

Website features

The design of our website aims to meet the Priority A and AA guidelines of the W3C Web Content Accessibility Guidelines.

Contact your local office if you are unable to access any part of our website or need help using it.

We regularly review the website and add new features to make your experience as good as it can be.

Contact us if there are areas of the website or our service that could be improved.