Welcome to Gentoo

We are a housing association that provides homes for more than 60,000 people.

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Gentoo Building Doxford Park

Our Customer Engagement Strategy

We have launched our brand new customer engagement strategy. 
Developed in close partnership with customers, it reflects our shared commitment to doing things differently placing customers at the heart of everything we do, strengthening relationships, and ensuring transparency across our services. 
Featured article

Construction work begins on site for new Gentoo depot at Eastgate Point
29 July 2025

We're delighted construction work has begun to build our brand-new depot and office at Eastgate Point in Hendon. 

The depot forms part of a wider development led by Promenade Properties, with construction managed by Hewitson Group and architectural design by Building Design Northern (......

Latest news

20 August 2025

Changes to how we let our new build homes

We know that finding a home in Sunderland is becoming more difficult. Right now, 19,484 people ar...

19 August 2025

New housing model to enhance customer support

We have launched a new housing model that will transform how we deliver services to customers and...

14 August 2025

Our New Customer Engagement Strategy

We’re proud to announce the launch of our new Customer Engagement Strategy for 2025–2027: Empower...

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