Terms of use

By using our website, you show that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, refrain from using our site.

Relying on the information posted and disclaimer

The material on our site is for general information purposes only. We do not claim to be or constitute legal or other professional advice and will not be relied upon as such.

We do not accept any responsibility for any loss which may arise from accessing or reliance on the information on this site. We exclude all liability for loss or damages arising from the use of this site.

Information about us

We are a charitable community benefit society. Our registration number is 7302. Our VAT number is 755466305.

Our registered office is 2 Emperor Way, Doxford International Business Park, Sunderland, SR3 3XR.

Our other offices are:

  • Akeler House, 1 Emperor Way, Sunderland, SR3 3XR
  • The Athenaeum, 27 Fawcett Street, Sunderland, SR1 1RE
  • The Cornhill Centre, Goschen Street, Sunderland, SR5 2LR
  • Havelock Civic Buildings, Hylton Road, Sunderland, SR4 8AH
  • Pennine House, Washington, NE37 1LY
  • The Skyline Centre, 88 Newbottle Street, Houghton, DH4 4AJ

We are authorised and regulated by the Homes and Communities Agency.

www.gentoogroup.com is a site operated by Gentoo Group.

Accessing our site

Access to our site is permitted on a temporary basis. We reserve the right to withdraw or amend the service we provide on our site without notice. We will not be liable if for any reason our site is unavailable at any time or for any period.

Intellectual property rights

We are the owner or the licensee of all intellectual property rights in our site and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy and may download extracts of any page from our site for your personal reference. You may draw the attention of others within your organisation to material posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way. You must not use any illustrations, photographs, video or audio or graphics separately from any accompanying text.

You must acknowledge our status and any identified contributors as authors of the material on our site.

You must not use any part of the material on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will stop immediately and you must return or destroy any copies of the materials you have made.

When we make changes to our site

We aim to update our site regularly and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.

Our liability

The material displayed on our site is without any guarantees, conditions or warranties on its accuracy. To the extent permitted by law, we and third parties connected to us exclude:

We and our third parties exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.

We are not liable for any loss or damage:

  • incurred by the use of our site
  • in connection with the use of our site
  • inability to use our site
  • from any websites linked from our site
  • from any material posted on our site

We are not liable for loss of:

  • income or revenue
  • business
  • profits or contracts
  • anticipated savings
  • data
  • goodwill
  • wasted management or office time

We are not reliable for any other loss or damage, whether caused by:

  • tort, including negligence
  • breach of contract

If foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

Information about you and your visits to our site

We process information about you under our Privacy Policy. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

Viruses, hacking and other offences

You must not misuse our site by knowingly introducing:

  • viruses
  • trojans
  • worms
  • logic bombs
  • other material which is malicious or technologically harmful

You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site with a denial-of-service attack or a distributed denial-of-service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material. We are not liable if these infect your:

  • computer equipment
  • computer programs
  • data
  • other proprietary material

Links from our site

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only.We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them. When accessing a site from our website, we advise you check their terms of use and privacy policies to ensure compliance and determine how they may use your information.

Jurisdiction and applicable law

The English courts will have non-exclusive jurisdiction over any claim arising from or related to, a visit to our site.

These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.


Gentoo Group is a UK registered trademark of Gentoo Group Ltd.


We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.

Your concerns

If you have any concerns about material which appears on our site, contact communications@gentoogroup.com