Tenant Participation Advisory Service (TPAS)

TPAS (Tenant Participation Advisory Service) is England’s leading tenant engagement experts.  TPAS is dedicated to improving tenant engagement standards across the country.  As a Gentoo tenant, TPAS can provide you with skills and knowledge to work together with other tenants and your landlord.  This can help improve services, save money and bring real and long lasting change to communities.

TPAS began 28 years ago and they support of 200 Housing Associations, local authorities and residents groups across the country.

You can become a member of TPAS, you will have their expertise and support with every step as an involved resident with Gentoo.

There are lots of reasons to become a member of TPAS. You will receive regular e-bulletins packed full of engagement information and insight, you will read about new case studies and initiatives as well as receiving invites and information about national policy round tables.

Membership is free for all Gentoo tenants and residents groups. Please follow the instructions below to register your membership.

  • Go to
  • Go to the membership tab and down to ‘our members‘
  • In the search box type ‘Gentoo’ and press search
  • Click on the button relevant to you - you can join as a tenant or an employee
  • Complete all your details and press join group. Make sure you check the box to receive the e-bulletins. This will ensure you receive your membership news straight to your inbox
  • You will receive an email to activate your account, you can then access the members' area by logging in from the top right-hand side of the website.
  • Further information is available on the TPAS website or email or telephone the membership team on 0161 8683500.