Information about our general telephone number, online enquiry form and opening hours.
1. To pay your rent or other charges
2. For anything to do with repairs
3. To speak to someone about finding a new home or your current application
4. For all other housing queries
5. To speak to someone about anything else
Monday to Thursday, 8:30am to 5pm
Friday, 8:30am to 12:30pm
Outside of these days and times, you can call 0191 525 5000 to pay your rent and report emergency repairs.
You can visit one of our local offices. Our offices are open:
- Monday to Thursday, 9am to 4pm
- Friday, 9am to midday