General enquiries

Information about our general telephone number, online enquiry form and opening hours.


0191 525 5000
Monday to Thursday, 8:30am to 5pm
Friday, 8:30am to 12:30pm

Enquiry form

Fill in the general enquiries form.

In person

You can visit one of our local offices. Our offices are open:

  • Monday to Thursday, 9am to 4pm
  • Friday, 9am to midday