Contact

Contact us with your general enquiries, complaints and compliments. You can also find the details of our local offices.

General enquiries

Telephone

0191 525 5000
Monday to Thursday, 8:30am to 5pm
Friday, 8:30am to 12:30pm

Enquiry form

Fill in the general enquiries form.

In person

You can visit one of our local offices. Our offices are open:

  • Monday to Thursday, 9am to 4pm
  • Friday, 9am to midday

Our local offices

Emperor House


2 Emperor Way
Doxford International Business Park
Sunderland
SR3 3XR

Akeler House


1 Emperor Way
Doxford International Business Park
Sunderland
SR3 3XR

City Hall


Plater Way
Sunderland
SR1 3AD

The Cornhill Centre


Goschen Street
Southwick
Sunderland
SR5 2LR

Pennine House


Washington
NE37 1LY


The Skyline Centre


88 Newbottle Street
Houghton
DH4 4AJ

Neighbourhood Co-ordinators

Neighbourhood Co-ordinators engage and work with tenants, leaseholders, residents and the wider community to have a positive effect on people’s lives.

Find your Neighbourhood Co-ordinator

Schemes and scheme managers

Names, addresses and contact details of sheltered housing and extra care schemes and scheme managers.
Find out more about schemes and scheme managers

Complaints procedure

We welcome all feedback so we can improve our services for tenants and residents.
Find out more about our complaints procedure

Compliments

We love to hear about the good work our staff do. Use this form to leave a compliment for a member of staff.
Compliments form