Last year, we shared with you our plans for reviewing our office locations to provide a better and easily accessible service for our customers.
As part of our office review, we put our Houghton office up for sale last summer. We can confirm an offer has been accepted for our Skyline office and is due to close by the end of February.
We understand how important it is for our customers to visit us in person and we are committed to remaining present in our neighbourhoods.
Looking ahead, we’re exploring options for a new customer hub on the high street in Houghton, as we have committed to retaining a presence in Houghton. In the meantime, customers are welcome to visit us at one of our other offices.
You can find your nearest office here: Our local offices - Gentoo Group
Further updates on our office review include:
- We’ve recently completed refurbishing our new office at the Bunny Hill centre and are looking forward to welcoming customers when we open early next month.
- We’re all set to begin refurbishment work in the former Connexions building at the Galleries in Washington. Following customer feedback, we’re planning to open a Washington office which offers a more accessible location in the Galleries. Refurbishment work is due to begin soon, and we will share future updates when the office is ready to open.
Marc Edwards, Executive Director of Property at Gentoo said:
“We’re delighted to see the progress of our office accommodation review. The decisions we’ve made have been guided by valuable feedback from customers and colleagues, ensuring we remain visible in key areas of the city and provide easy to access offices to allow customers to deal with us in person. The sale of our Skyline office is an important step in this journey, allowing us to reinvest in modern, welcoming spaces. I’m excited to see our plans come to life as we open new offices and continue to improve existing ones throughout the year.”
