We’re updating how we review housing register applications
Starting Tuesday 23 September 2025, we’ll begin using an automated system to check applications once a year. This will help us keep your details accurate and up to date.
What does this mean for you?
Each year, on the date you first applied, you’ll get an email asking you to confirm or update your details. You’ll have 21 days to respond and if we don’t hear from you your application may be removed from our housing register.
Don’t use email?
No problem. If you don’t have access to email, we’ll contact you by post and help update your details.
If you have any questions, please contact our Allocations Team by calling 0191 525 5000 and select option 3.
Thank you for your support as we make this process easier for everyone.
