Building brighter futures: our pledge to help every child thrive

At Gentoo, we believe everyone deserves a great home and the opportunity to thrive. As a social housing provider rooted in Sunderland, we see first-hand the impact poverty has on families in our communities. That’s why, during Challenge Poverty Week, we're proud to share how we’re taking action to tackle child poverty across the North East.

Our pledges to end child poverty

As a founding member of the North East Housing Partnership (NEHP), we’ve joined forces with other housing providers to make four bold pledges that we believe will make a real difference:

  • A bed for every child – No child should have to sleep on the floor
  • School uniforms for all – We’ve already delivered full uniform kits to over 565 children through our partnership with local charity Love, Amelia
  • Access to sports and activities – Our fourth annual Family Fun Day at the Beacon of Light welcomed over 2,500 customers and offered free activities, entertainment, and support services
  • Career inspiration – We’re helping young people raise their aspirations through work experience and career engagement opportunities

We’ve written to the Mayor of the North East to share these pledges and are committed to working with the Combined Authority to do even more for children in our region.

A community effort: school uniforms campaign

Our school uniform campaign has been a lifeline for families struggling with the cost of living. With Love, Amelia, we’ve provided kits that include school uniform, PE kits, shoes and school bags and stationery. The feedback has been overwhelming, 96% of families said the support made a difference, and 98% want the campaign to return next year.

Working together in Sunderland

We’re proud to play a leading role in the Sunderland Poverty Action Group, which now includes 36 partner organisations. Together, we’ve already influenced local policy, including auto-enrolment for Free School Meals. Our current priorities include tackling child, food and fuel poverty, improving access to training, education and employment, boosting household incomes, and supporting aspirations across Sunderland. Looking ahead, we’re excited to strengthen links with the Government, the North-East Combined Authority, and Sunderland City Council as part of wider efforts to address poverty in our city.

Support when it’s needed most

Our Money Matters Team is here to help customers manage their finances. Last year alone, they helped people claim £3.4 million in additional income and access £1.6 million in water rate discounts. Whether it’s applying for benefits, budgeting, or dealing with debt, we’re here to support our customers every step of the way.

Poverty isn’t inevitable. With compassion, collaboration, and action, we can build a future where every child has the opportunity to thrive.

Latest articles

11 November 2026

We're looking for a Director of Technology and Digital to join our team

We are recruiting a new Director of Technology & Digital as we continue our transformation jo...

10 November 2026

Strong start for our new ways to pay

Our new payment options are off to a strong start, giving customers more choice over how they pay...

3 November 2026

Sustainability: Your feedback in action

We want customers to have a real say in how we improve our homes and services. Customers recently...