We have launched Workday to enhance our colleague experience

We have launched HR, Payroll, Finance, and Procurement system – Workday to transform our internal digital experience for colleagues.

The launch of the new system is part of our digital transformation journey where we are empowering colleagues with real-time data, enabling collaboration and fostering innovation.

We have implemented this change to help colleagues carry out their roles more efficiently and focus on serving our 60,000 customers.

This is just beginning of our Workday implementation and after going live with our first phase of the launch, colleagues can now book and manage their leave, book and manage their learning and development, check their payslips, plus many more HR tasks.

Samantha England, Director of People at Gentoo Group, said: “Our colleagues have a major impact on our customers through the service they deliver, so it’s vital that we give them the right tools and support.”

We will be launching the next phase of Workday implementation in April, expanding Finance and Procurement to further drive automation and operational efficiency.

Paul Wright, Finance and Procurement Director at Gentoo Group, said: “We’re looking to ride the wave of innovation through technology, leveraging automation and efficiency to improve outcomes for our customers and colleagues.

“The goal is to invest in leading-edge technologies in order to become a sleeker and more productive organisation that serves our people, our customers and our communities better.”

Dan Pell, General Manager, UKI, Workday, said: "Organisations today need flexible, data-driven solutions to navigate change and support their people. By adopting Workday, Gentoo is equipping its workforce with the tools to work more efficiently, make informed decisions, and focus on delivering for their customers. We look forward to supporting Gentoo as it continues its transformation."

We have been on a cultural transformation journey over the past two years, investing in its people and workplace experience. This Workday deployment is a key part of that strategy, ensuring colleagues have the tools and technology to thrive.

Samantha England, added: “This transformation isn’t only about improving our service and the way we work, but also about enhancing colleague morale and culture.”

 

 

Latest articles

30 June 2025

We're supporting ASB Awareness Week 2025

We are proud to support ASB Awareness Week 2025, a national campaign running from 30 June to 4 Ju...

Garden with house in the background
18 June 2025

Ready, Set, Grow! Win prizes in our annual gardening competition

We’re excited to invite green-fingered enthusiasts across Wearside to take part in our gardening ...

16 June 2025

We’re hitting the road with a new mobile housing hub to bring services direct to customers

We have launched a brand-new mobile housing hub designed to bring services directly to customers ...