We are officially a Great Place to Work!

Over the last 18 months, we’ve been on a culture journey, and we are delighted to announce that Gentoo is now certified as a Great Place to Work™. All colleagues at Gentoo were invited to take part in an anonymous survey in November which is part of the certification. 

To help us build a great workplace we need to gather all colleague  feedback. The Great Place to Work® Trust Index survey measures the level of trust you experience at work and Great Place to Work certification is a globally recognised certificate which enables us to attract and retain talent and benchmark our culture.  

Louise Bassett, Chief Executive Officer at Gentoo, said: “This is a fantastic achievement for the organisation, and I am so proud of every colleague at Gentoo. We’ve had a successful year at Gentoo in 2024 where we have prioritised focus on improving  our services to customers and making Gentoo a great place to work.

"We have  achieved the highest rating of C1 for the Regulator’s Consumer Standards and the highest rating of G1 for Governance.  Being accredited as a  Great Place to Work is something we are enormously proud of.

"By improving our culture, we are making Gentoo a better place to work which in turn helps us provide improved services to our customers. We’re really excited to continue to improve our services to customers and make Gentoo an even better place to work  in 2025.” 

Latest articles

15 October 2025

Green-fingered Sunderland couple win top prize in Gentoo gardening competition

A passionate gardening duo from Sunderland are celebrating after being crowned winners of Gentoo’...

photo of woman and a quote from article
13 October 2025

Customer reflections on Domestic Abuse and the Housing Community Summit

Hear from Steph, a member of our Customer Committee on her reflections from the...

8 October 2025

We are committed to end violence against women and girls by gaining White Ribbon UK accreditation

We have been awarded White Ribbon UK accreditation for our commitment to workin...