Skip to content
Close
Menu
Search
Search
Rent
Show or hide pages in rent menu
Rent a home
Sheltered housing and extra care schemes
Rent a garage or car parking space
Paying your rent and other charges
Buy
Show or hide pages in buy menu
Shared Ownership
Rent to Buy
Gentoo Homes
Your home
Show or hide pages in your home menu
My Gentoo
Repairs
Paying your rent and other charges
Safety in your home
Maintaining and living in your home
Preparing your home for winter
Monkwearmouth and Roker district heating
Insuring the contents of your home
Swapping your home
Ending your tenancy or moving out of a Gentoo property
Customer rights
Information for leaseholders
Our responsibilities as a landlord
Tenancy agreements
Service Standards
Your neighbourhood
Show or hide pages in your neighbourhood menu
Neighbourhood Coordinators
Antisocial behaviour
Hate crime and hate incidents
Home improvements in your area
Maintaining the land around your home
Support
Show or hide pages in support menu
Help and support with money
Support offer
Community safety and neighbourhood support
Domestic abuse
Wellbeing support
Help furnishing your home
Support for veterans
Community Grant Programme
Empower Sunderland Local Community Fund
Help to stop smoking with a free vape
Get involved
Show or hide pages in get involved menu
Scrutinise our services
We listen and act
Your Gentoo Voice
Neighbourhood Walks
Building Safety Customer Group
The Customer Committee
Customer stories
Mobile housing hub
Ready, set, grow!
Customer Engagement Strategy
Our Building Safety Networking Groups
News
About us
Show or hide pages in about us menu
Who we are
Careers
Employability at Gentoo
Performance and Transparency
Social Tenant Access to Information Requirements information hub
Your feedback on what information matters
My home
Your home
My money
Our performance
Our decisions
Governance
Investing in Gentoo
Contact us and leave feedback
Show or hide pages in contact us and leave feedback menu
General enquiries
Report antisocial behaviour
Our local offices
Neighbourhood Coordinators
Complaints procedure
Compliments
Schemes and scheme managers
Close
Menu
Search
Search
Our performance
Placeholder
Placeholder
Performance and Transparency
Home
/
About us
/
Performance and Transparency
/
Social Tenant Access to Information Requirements information hub
/
Our performance
