Our performance
See how we're performing across the services that matter most to customers, including repairs, complaints, customer satisfaction and Tenant Satisfaction Measures (TSMs).
See how we're performing across the services that matter most to customers, including repairs, complaints, customer satisfaction and Tenant Satisfaction Measures (TSMs).
Tenant Satisfaction Measures (TSMs)
See how customers rate our services and how we're performing against national measures.
Complaints performance
Find out how many complaints we receive, how we respond and what we've learned.
Repairs and response times
View our performance on completing repairs and responding to customer requests.
Customer satisfaction
See what customers are telling us about our services and where we're making improvements.
Anti-social behaviour performance
Learn how we're responding to reports of anti-social behaviour and the outcomes we're achieving.