Our performance

See how we're performing across the services that matter most to customers, including repairs, complaints, customer satisfaction and Tenant Satisfaction Measures (TSMs).

Tenant Satisfaction Measures (TSMs)
See how you rate our services and how we're performing against national measures.

Complaints performance
Find out how many complaints we receive, how we respond and what we've learned.

How we are performing
Find out how we are performing within repairs, anti-social behaviour and what our targets are. 

Our annual report for customers
Read our Customer Annual Report that has been reviewed and approved by customers. 

Our Regulatory Gradings 
Read more about our Regulatory Gradings from our latest inspection from the Regulator of Social Housing.