About our annual documents
We present our income, expenses, assets and liabilities in our annual accounts and financial statements. As a charitable community benefit society without any shareholders, we reinvest profits to help achieve our strategic aims.
We measure the social and economic effect we have on our customers, communities and colleagues. This includes our services, policies, projects and programmes because we give people more than a place to live. We support our most vulnerable customers, people in financial hardship and take care of our neighbourhoods.
Our Vision
To become the best provider of social homes in the country.
Our Core Purpose
To provide warm, safe and decent homes for our customers of today and tomorrow.
Our Values
We care about people
We take accountability
We shape the future
We bring leadership
We deliver
Our five commitments for the next 10 years
A housing provider that listens and sorts things out
Helping our communities to thrive
Embracing modern technology and data
Achieving growth through partnerships and innovation
A professional, caring, great place to work