News

Read the latest news from Gentoo.

19 August 2025

New housing model to enhance customer support

We have launched a new housing model that will transform how we deliver services to customers and...

14 August 2025

Our New Customer Engagement Strategy

We’re proud to announce the launch of our new Customer Engagement Strategy for 2025–2027: Empower...

31 July 2025

Recognising talent in our Property Services

We’re proud to celebrate the achievements of more than 10 colleagues from our Property Services t...

29 July 2025

Construction work begins on site for new Gentoo depot at Eastgate Point

We're delighted construction work has begun to build our brand-new depot and office at Eastgate P...

24 July 2025

Work begins to improve more than 750 homes across Sunderland through Gentogether partnership

Earlier this year, we launched the ‘Gentogether’ partnership, with the announcement of the first ...

23 July 2025

We have seen an increase in third-party legal firms contacting our customers

Over the past couple of months, we’ve seen a rise in third-party legal firms co...