We've announced one of the largest investment programmes in Sunderland, which will see more than 4,000 homes across the city benefit from home improvements throughout 2025/26.
The multi-million-pound investment plan will see thousands of customers benefit from home improvement works, which will be carried out by a range of our partners including, 0800 Repair, PHS Home Solutions, Bell Group, Esh Construction, RE:GEN Group, Anglian Windows and Isoler, includes:
• External Decoration
• Roof replacements and external improvements
• Installation of new gas boilers and heating systems
• Energy efficiency improvements
• Installation of new kitchens and bathrooms
• Electrical rewires
As we continue to reduce carbon emissions in Sunderland, this year’s investment plan focuses heavily on improving the energy efficiency of properties to achieve EPC C.
We will be carrying out a range of energy efficiency improvement work to more than 1,300 homes including fitting loft insulation, cavity wall insulation, low energy lighting, solar photovoltaic (PV) panels, air source heat pumps, heating controls and work to improve ventilation and draught proofing.
Energy efficiency work will be part funded through the Warm Homes Social Housing Fund and will improve the energy efficiency rating of our customers' homes. We’ve made significant progress in improving the EPC rating of our homes, with more than 78% of our homes having an EPC rating of C or above, marking an increase of more than 1,600 homes since this time last year. We are on target to our commitment of improving the EPC of our properties to C or better by 2030.
Peter Akers, Director of Asset and Sustainability at Gentoo said:
“I’m delighted to be able to announce Gentoo’s 2025/26 investment plan. It’s extremely important that we continually invest in our customers’ homes, to ensure our customers are living in warm, safe and decent homes.
We are committed to improving and modernising more than 4,000 homes across 2025/26, focusing greatly on improving the energy efficiency of our customers’ homes. We’re looking forward to working in partnership with our contracting partners to deliver the work and offer a brilliant service to our customers.”
The announcement follows the launch of our Gentogether partnership, which over the next 10 years will deliver £170 million of internal modernisation works to improve thousands of homes, in partnership with PHS Home Solutions, RE:GEN North East and Esh Construction.
If you are a Gentoo customer and wondering if your home is going to be part of this year's investment plan, you will receive a letter or direct contact from us and our partners if your home is included.
All information about this year's investment plan can be found on our website: April 2025 to March 2026 - Gentoo Group
