Your home, your safety

Gentoo is responsible for making sure your building is safe for you to live in. This includes managing risks from fire and structural failure.

Gentoo is accountable to The Building Safety Regulator, who was established under the Building Safety Act 2022 to:

  • regulate higher-risk buildings
  • raise safety standards of in buildings

As a customer living in a high-rise residential building, you have new rights under the Building Safety Act 2022. This includes your right to know who is legally responsible for managing fire and structural safety your building and rights to request information about your building.

To find out more about your rights under the Building Safety Act 2022visit:  https://buildingsafety.campaign.gov.uk/your-home-your-safety/

Latest articles

23 October 2025

We've invested in future talent with new roles in award-winning Fire and Building Safety Team

We're proud to share we have invested in new talent as part of our commitment to fire and buildin...

22 October 2025

“Just A Normal Day” Film Highlights Devastating Impact of Deliberate Fires

Tyne and Wear Fire and Rescue Service (TWFRS) has launched a powerful new short film to raise awa...

street of houses
21 October 2025

Shared Ownership show home in Hetton now open

Our new 2-bedroom Shared Ownership show home at Eskdene Rise, located on Ennerdale Street in Hett...