As a landlord, it’s the law for us to carry out annual gas safety checks in the properties that we own.
As part of this, we must also provide tenants access to the gas safety record for the property in which they live.
If you’re a Gentoo tenant, the gas safety record for your home will be available to you within 28 days of a gas service taking place.
We no longer print paper copies, however, the record can be accessed online.
To view the gas safety record for your home, you will need your tenancy reference number (of the lead tenant on the property) and your date of birth.
If you’re having trouble accessing your gas safety record, you can seek our assistance by calling our free phone number 0800 5877 809.