Neighbourhood Coordinators
Neighbourhood Coordinators engage and work with customers, leaseholders, residents and the wider community to have a positive effect on people’s lives.
What Neighbourhood Coordinators do
They offer practical advice and support to help you successfully manage your tenancy. This includes if you have support needs or are unable to pay your rent.
If we are unable to support you, your Neighbourhood Coordinator will refer you to a partner organisation who can help.
Your Neighbourhood Coordinator will regularly visit you so they can:
- get to know you and your needs better
- provide you with the support you need to sustain a successful tenancy
- help us to improve our services
- make sure we treat everyone fairly
Neighbourhood Coordinators also:
- manage vacant properties in the neighbourhood
- support customers to report repairs to make sure properties are in a good condition
- make sure the neighbourhood is well maintained, and kept clean and tidy
- address issues in the neighbourhood, like antisocial behaviour
- work with the wider community and community groups
Find your Neighbourhood Coordinator
You can click on the map below to locate your Neighbourhood Coordinator.
- On a computer, tap
to see a larger map, then click the magnifying glass to search by postcode. - On Android phones, tap 'Find your Neighbourhood Coordinator' at the bottom of the map, and then click the magnifying glass to search by postcode.
- On iPhones: The postcode search isn’t available just yet. You can still zoom in to explore, but with so many postcodes, it might be quicker to use this link instead: Download Excel file to find your Neighbourhood Coordinator
- To search the file on your phone, hold down on the screen. Choose 'Find selection' and you can search for your postcode. We know it's not perfect, but we're working on a better way!
- Prefer to chat? Call us on 0191 525 5000 or drop us a message on Facebook, and we’ll be happy to share their contact details with you.