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Here you will find all of the information you need to manage your home and tenancy. From reporting a repair and paying your rent; to finding out more about about your gas services and controlling condensation in your home.
At Gentoo we like to make it as easy as possible for our customers to contact us.
Local office numbers:
Athenaeum - 0191 525 5001
Havelock - 0191 525 5002
Southwick - 0191 525 5003
Silksworth - 0191 525 5004
Houghton - 0191 525 5005
Concord - 0191 525 5006
The Galleries - 0191 525 5007
and donate to our Secret Santa Campaign
Christmas Market, Ice Rink and Christmas Movies
Read and let us know what you think of this year’s Customer Annual Report for a chance to win either £100, £50 or £25 worth of vouchers.
Pick up the latest copy and enjoy!
If it's on, it's in.
Every year we produce a Value for Money Self-Assessment that articulates our ongoing approach to Value for Money.
You can now call our local offices direct regarding all issues about your tenancy.
We have a legal requirement to carry out your gas safety check.
The new edition of Vibe is out now. Find out more on the Vibe website.
Find out who's your Neighbourhood Coordinator.