Special events

  • FREE Keep Fit Classes

    8th Feb 2016

  • Get the skills that will help you into work - Houghton Skyline Office

    9th Feb 2016

  • Get the skills that will help you into work - Silksworth Office

    9th Feb 2016


Quick Links

Login to Choice Based Letting (CBL)

Register for CBL

Report a repair online 

Pay your rent online

Please note: We have some technical problems with the CBL system and we are working on a new solution. In the meantime, if you could use the Internet Explorer Browser on a desktop PC or Laptop you shouldn’t have any problems. Sorry for any inconvenience caused.

We are reviewing our Allocations Policy

We are reviewing our Allocations Policy

Have you recently moved into a Gentoo property or used our allocations Service to move home?

We are currently reviewing our Allocations Policy. If you have recently used our Allocations Service, we are interested to hear your views about your experience or any suggestions on how we could improve.

Your feedback is invaluable and will be used to improve our service in the future.

Click here to provide your feedback 

Report Anti Social Behaviour

Report Anti Social Behaviour

You can report Anti Social Behaviour:

In person 

In writing 

By email 

By text message to 07860 022 026* starting your text with ‘ASB’

By phoning  0191 525 5000 or 0800 028 4445 (24 hour helpline).

Please note you can call the 24 hour helpline 24 hours a day, 7 days a week.

*Texts will be charged at your network’s standard rate.