We need to make sure that your rent is enough to pay for your existing services, including repairing and improving your home.
Every year we review your rent based on government guidelines, which are based on the Consumer Price Index (CPI). The CPI provides a guide on what it costs to buy general household goods and services. This includes things like food, clothes and transport.
In September 2021, the CPI was 3.1%. We can add 1% on top of the CPI, so this year we will increase your rent by 4.1%, along with most other social housing landlords across England.
Some tenants pay a service charge as well as rent. This charge covers things like:
Service charges are also increasing. At the most this will be an increase of £5 a week. You will get a copy of your service charge breakdown with your rent letter in February 2022.
This year, we will spend:
You will receive your rent increase letter at the end of February.
It will set out exactly what your new rent and service charge payments will be from April 2022.
We understand the cost of living is going up, including buying food and energy bills.
If you are worried or need help paying your rent, contact our Money Matters Team by:
Calls will cost the same as a call to a landline and texts will be charged at your network’s standard rate. Both will be included as part of any inclusive minutes or texts on your mobile phone package.
If you have questions or comments, get in touch by:
You can send letters to:
Tenant Voice Team
2 Emperor Way
Doxford International Business Park