Your neighbourhood

We want our neighbourhoods to be safe, welcoming places to live. Our Neighbourhood Co-ordinators give advice and can refer you when you need more support.

Neighbourhood Co-ordinators

Neighbourhood Co-ordinators engage and work with customers, leaseholders, residents and the wider community to have a positive effect on people’s lives.
Find out more about Neighbourhood Co-ordinators

Antisocial behaviour

Antisocial behaviour is anything that causes or is likely to cause you to feel alarmed, distressed, intimidated or harassed. Any information you give us is confidential unless we are legally required to report it.
Find out more about antisocial behaviour

Hate crime and hate incidents

We do not allow hate crimes or hate incidents in any form. We want everyone to feel safe and secure in their home and neighbourhood. Any information you give us is confidential unless we are legally required to report it.
Find out more about hate crime and hate incidents

Home improvements in your area

We have committed to invest £300 million to improve our existing homes and neighbourhoods from 2019 to 2024.
Find out more about home improvements in your area

Maintaining the land around your home

We are responsible and committed to keeping your neighbourhood safe, attractive, and well maintained.
Find out more about maintaining the land around your home

Customer Annual Reports

Every year we publish a Customer Annual Report. We share information about our performance, our achievements and what we spend your rent on.
Find out more about tenant annual reports