Home improvements in your area

Home improvements in your area

As part of our 2019-24 Business Plan, Gentoo has committed to investing £300 million in improving our existing homes and neighbourhoods over the next five years.

These improvements will feature a range of projects, including:

  • Replacing single-glazed windows with double-glazed windows in over 9,000 homes 
  • Fire risk works
  • External painting
  • Environmental improvements
  • Ongoing repairs and maintenance to all of our homes

We will share details of each project on this page as they are delivered. We will also write to tenants to inform them in advance of any works in their areas and/or to their properties. 

Window improvements

We're working with Kier Property Services to replace single-glazed windows with double-glazed windows in 4,000 homes. This is the first part of our programme to fit more than 9,000 homes with new double-glazed windows by 2024. 

The scheme began in Hetton in mid-September 2019 and it will take approximately three years to install new windows to all 4,000 homes. Between September 2019 and March 2020, we'll be working in eight phases to replace windows in the following areas: 

Phase Area Number of properties
1 Burnside 39
1 Hetton le Hole 101
1 Penshaw 4
2 Monkwearmouth 4
2 Southwick 4
2 Redhouse 179
3 Castletown 57
4 Roker 2
4 Marley Pots 75
5 Grangetown 146
6 Hendon 109
7 Silksworth 53
7 Humbledon 128
7 Ryhope 5
8 Hall Farm  172
8 East Herrington 19
8 Mill Hill  16

We'll share details of the next phases of the scheme in spring 2020.