Home insurance Q&A's

Home Insurance Questions and Answers

It’s easy. Just contact us on 0191 525 5678 and a member of our staff will be happy to complete your application over the phone. 

Absolutely. Your shed is part of your home, so if it is secured, then the contents within it are covered by your Contents Insurance (maximum limits apply)

Yes. However, your insurance will replace the item, it will not pay off Hire Purchase price. 

Because we understand that mishaps can happen, your mobile phone would be covered, provided you have our accidental damage extension. Just remember to keep hold of the damaged item for the loss adjuster to inspect it, if necessary. 

Don’t worry, we won’t necessarily need to see a receipt. As long as there’s some sort of proof which can be used, such as the box the item came in or photographs of the item, then we will be able to help.

Because we don’t want to keep you waiting, our Service Level Agreement ensures that inspections will be carried out within 10 days of the claim being submitted. 

No, if you would like information on our Home Contents Insurance then call our team on 0191 525 5678.

Download an application form.