Welcome to Gentoo

We are a housing association that provides homes for more than 60,000 people.

If you have damp or mould in your home

Call 0191 525 5500. The phone line is open Monday to Thursday, from 8:30am to 5pm, and Friday, from 8:30am to 12:30pm.

Where needed, we will arrange a damp inspection for your home.

After you have reported the damp or mould, you will be allocated a case co-ordinator, to assist throughout the repairs journey.

Colleague at computer answering the phone

Our biggest intake in apprentices in 10 years with 27 vacancies

24 April 2024

We are launching 27 new apprenticeship opportunities – our biggest intake in over 10 years.

An open day will take place on Saturday 11 May, at our head office at Emperor House, Doxford International Business Park, where anyone interested in an apprenticeship can come along and learn more a......

Latest news

17 April 2024

Successful improvement scheme thanks to customer engagement

Gentoo has hailed the success of a recent improvement scheme at one of our high rise buildings a ...

2 April 2024

Your home, your safety

Gentoo is responsible for making sure your building is safe for you to live in. This includes man...

Person carrying large roll of loft insulation on shoulder

21 March 2024

Hundreds of homes to become more energy efficient thanks to £2.845m SHDF award

Hundreds of Gentoo homes across Sunderland are set to be made more energy efficient after Gentoo ...