Customer involvement

We'd love to hear more from you

Involved and engaged customers and communities are at the heart of Gentoo’s Vision - Great Homes, Strong Communities, Inspired People.  They are essential for the delivery of strong communities and for the provision of services that meet customer expectations. 

To provide a diverse range of ways for you to work with us to improve neighbourhoods and Gentoo services, we will:

  • Provide a range of opportunities for you to engage with Gentoo
  • Provide advice, support and guidance to empower you to be involved in your community

If you would like to be involved or to find out more about the range of opportunities we have then please contact the Customer and Community Team on 0191 525 2760 or email

Meet your Community Partnership Coordinator

Click on your area to see who the Community Partnership Coordinator is.

Art of Living Cordinators Map North Washington Central Houghton & Hetton South Washington North Central Houghton and Hetton South

Community Fund grants

Community Fund grants are generated by the Empower Community funded solar PV projects in Sunderland and are available for community projects to deliver positive outcomes against the following broad criteria in the Sunderland area. The grant funding is created from money generated by the Empower Community Solar PV panels on Gentoo homes across the city

For further information, contact Kirsty Tweddell, Energy Project Coordinator on 0191 525 2865.

To download an application form, please see below.