Local office information

Head Office

Sunderland
Emperor House
2 Emperor Way
Sunderland
Tyne and Wear
SR3 3XR
United Kingdom
9am - 4pm

City Centre

Sunderland
The Athenaeum
27 Fawcett Street
Sunderland
SR1 1RE
United Kingdom
9am - 4pm
0191 525 5001

Ford Estate/Havelock *

Sunderland
Havelock Civic Buildings
Hylton Road
Sunderland
SR4 8AH
United Kingdom
9am - 4pm
0191 525 5002

Southwick*

Sunderland
The Cornhill Centre
Goschen Street
Sunderland
SR5 2LR
United Kingdom
9am - 4pm
0191 525 5003

Silksworth *

Sunderland
The Conishead Centre
Silksworth Terrace
Sunderland
SR3 2AN
United Kingdom
9am - 4pm
0191 525 5004

Houghton*

Houghton le Spring
The Skyline Centre
88 Newbottle Street
Houghton le Spring
DH4 4AJ
United Kingdom
9am - 4pm
0191 525 5005

Concord *

Washington
2-3 Arndale House
Victoria Road
Washington
NE37 2SW
United Kingdom
9am - 4pm
0191 525 5006

The Galleries

Washington
The Galleries
Washington
NE38 7SD
United Kingdom
9am - 4pm
0191 525 5007

*Please note, there are no longer cash desks at these offices.

Office times exclude bank holidays. Our offices aren’t open on Saturday or Sunday although you can report emergency repairs by phoning your local office number. Calls to Gentoo Group are recorded for training and quality purposes.