You will find your tenancy number in the bottom left corner of your payment card or your rent statement.
Please only enter the first 7 digits.
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If you’re unhappy with an aspect of Gentoo’s service, you can tell us (and give us the opportunity to put things right) by making a complaint.
We love to hear about the good work our staff do. Please use this part of the website to leave a compliment for a member of staff.
We always welcome our customers' feedback. Please use this section of our website to share your views.
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