You will find your tenancy number in the bottom left corner of your payment card or your rent statement.
Please only enter the first 7 digits.
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Our policies
We are working with tenants to co-create an improved performance report.
If you would like to be involved or have any views please contact The Customer and Community Team on 0191 525 2760.
Thank you for contacting us, we will be in touch as soon as possible.