Customer Annual Report

How we performed in 2016-17

It is important for us to keep our customers up-to-date on how we are performing. Every year we produce a Customer Annual Report so our customers can see how we are performing and provide feedback.

This year all of our customers have received an Autumn Newsletter in the post. This provides an update on key services, important information about fire safety, Universal Credit, news from your local area and information about how you can make a difference in your local community.  The newsletter also contains information on how we performed in 2016-17.

If you would like to view this information online please see below.

Let us know what you think for the chance to win shopping vouchers

We worked with a group of customers to ensure that the information contained in this year’s newsletter was interesting, informative and accessible. We are always looking to improve and would love to hear your feedback. By completing this quick feedback form you will automatically be entered into a free prize draw to win shopping vouchers.*

Let us know what you think of this year’s Customer Annual Report by completing our online feedback form.

*One entry per person. Closing date 15.12.17. Winners of the £100, £50 and £25 vouchers will be selected at random and notified within 28 days of the closing date. All entrants must be over 16 years old. No cash alternative.

11949 17833 14468 14808 15636 15719 17141 15714
11949 17833 14468 14808 15636 15719 17141 15714