Working At Gentoo

We’re a values driven organisation, with a clear vision, a social purpose, and a commitment to investing in people, place and property.

We’re always on the lookout for talented individuals to join our team – could you be next?

About Us

We're a housing association that provides more than 60,000 people in Sunderland with a place they can call home.

We believe everyone has the right to live in a good quality home they can afford and invest millions of pounds every year in keeping our existing homes safe, secure, and compliant.

Not only do we provide vital housing - we support our tenants, residents and communities by investing in services that help people live their best possible life whether this be helping people into work, victims of domestic abuse and enabling young people to live independently.

Gentoo Homes is our commercial arm who build 5-star quality homes across the North East.

For more information visit Gentoo Homes’ website.

 

Our vision is about inspired people and strong communities, and we believe that in order to be strong, our communities and workplaces need to be inclusive. We’re very passionate about ensuring that differences which make us all unique are not only understood but also valued and celebrated.

We are proud to be one of the largest employers in Sunderland, and leading provider of social housing in the North East. We offer competitive salaries and an extensive benefits package to ensure that we attract, reward and retain our talented people. We are continually developing what we offer, demonstrating our commitment to our colleagues and an understanding of the importance of their wellbeing and work life balance. This includes striving to promote a healthy working environment with the wellbeing of our colleagues at the forefront.

At Gentoo, our primary purpose is to support and strengthen our local communities by providing great homes to our tenants and customers, it is therefore important to us to be able to reward our colleagues who make this happen. We are proud to have been awarded IIP Gold status in recognition for our commitment to our people and we are now on our journey to achieving Platinum status.   We are also part of the Living Wage Foundation to ensure all our colleagues are paid fairly and valued for the work they do.

In addition, Gentoo is a member of Stonewall’s Diversity Champions programme which is a good practice forum for sexual orientation and gender identity issues in the workplace.

 

                                        

We understand the importance of gaining practical experience in the workplace whether that be through an apprenticeship programme or works experience.

We have created 276 apprenticeship opportunities to date, with 90% of our recruits going onto secure a full time, permanent job with us. You will benefit from a combination of hands-on working opportunities and off-site training while studying toward a formal qualification in your chosen career. 

Our exciting roles also come with a generous 29 days holiday, excellent terms and conditions and a company pension scheme. Apprenticeship recruitment is reviewed annually, and opportunities will normally be advertised at the beginning of each calendar year. 

We also offer work experience where we can assist you in gaining knowledge for your course or qualification. We appreciate and value all applications, however, due to the high demand we are not able to offer everyone a placement, but we do encourage you to keep applying. 

Work experience provides many benefits, giving you skills and experience that will allow you to stand out to potential employers as well as helping you choose the right sector to work in.

If you have any questions, or require any further information please email work.experience@gentoogroup.com

Current Vacancies

Concierge Assistant

  • Location: Sunderland
  • Salary: £26,804 Pro rata for part time role
  • Type: Temporary

We have a new and exciting opportunity to join our Support Services team in the role of Concierge Assistant, working within our alarm receiving centre. We have three vacancies available; one 29.75 hour post and two 36 hour posts. Successful candidates would be expected to cover a variety of shifts including day shift, night shift and back shift. This is an exciting opportunity for a motivated, innovative individual to work in a fast paced Support Services team which is constantly evolving in order to improve customer service and adapt to the changing environment. In this key role, you will be responsible for delivering an effective high performing customer orientated concierge and security service to our customers across the city. You will provide a presence that offers customers sustainability, support, protects our assets and enables customers to feel safe in their homes. Duties will include problem solving and resolving day to day issues in relation to emergencies, repairs and...

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Gas Service Engineer

  • Location: Sunderland
  • Salary: £30,522
  • Type: Permanent

We have a new and exciting opportunity to join our Gas team in the role of a Gas Engineer. In this key role, you will be responsible for ensuring the Group is compliant in Gas servicing and repairs on a day-to-day basis to a gas servicing programme. The successful candidate will also work to Support the Gas Repairs team. All Jobs you undertake will have a 'Right first time' attitude and will be expected to deliver recognised industry standards for compliance, quality and productivity. We are committed to providing our customers with the highest quality of service and we believe that the key to achieving this is to recruit enthusiastic talented people with the right skills, knowledge, attitude and behaviour. You will have access to a company vehicle and the relevant tools and equipment required to carry out your role. There will be an expectation to work on an emergency out of hours rota basis, payments of which will be in addition to your salary.

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Procurement Partner

  • Location: Sunderland
  • Salary: £39,925
  • Type: Permanent

We have a new and exciting opportunity to join the Procurement team in the role of Procurement Partner. The team is currently going through a period of significant change, with a new 5-year procurement strategy, and the implementation of a new partnership approach to procurement. In this key role, you will support the Head of Procurement and Procurement Lead with strategic procurement, whilst also providing help, support and guidance to the business. As part of this role, you will be required to manage, train and develop a Junior Procurement Partner. This role has a diverse portfolio, although the procurement team are all expected to be agile to cope with a varied workload. You are likely to oversee the procurement of IT, group-wide contracts, and service contracts relating to repairs and maintenance. In addition to procurement activity, there will be a requirement to hold regular partnership meetings with the business, undertake appropriate market analysis and create sourcing stra...

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Rent and Service Charge Accountant

  • Location: Sunderland
  • Salary: £37,000 to £46,000
  • Type: Permanent

We have a new and exciting opportunity to join the Finance team in the role of Rent and Service Charge Accountant to lead the annual rent and service charge review process, working across the business. In this key role you will be responsible for ensuring that Gentoo is compliant with the regulatory rent standard, service charge legislation and tenancy and leasehold agreements.

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Senior Systems Support Engineer

  • Location: Sunderland
  • Salary: £43,500
  • Type: Permanent

We have a new and exciting opportunity to join the infrastructure services team in the role of senior systems support engineer leading a team of systems support engineers. In this key role, you will be responsible for the management of the 2nd and 3rd line infrastructure support service to agreed SLAs, and to support the strategic development of the infrastructure estate to ensure it is well invested and maintained to ensure a secure technology environment and provide maximum systems availability to a 24x7 business. You will be required to provide support on evenings and weekends as part of an on-call service on a rotational basis.

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Supplier Governance Lead

  • Location: Sunderland
  • Salary: £50,000
  • Type: Permanent

We have a new and exciting opportunity to join the Procurement team in the role of Supplier Governance Lead working alongside a team of Procurement Partners and leading a Procurement Assistant. In this key role, you will be responsible for supporting the Head of Procurement with supplier, contract and risk management, establishing appropriate guidance and working with the business to implement appropriate processes. In addition to supplier relationship management, the Supplier Governance Lead will oversee the analysis of procurement data and appropriate reporting, supporting the procurement team in the development of sourcing strategies through appropriate market analysis, and providing useful insights to support the business and ensure overall compliance. As part of this role you will be required to manage, train and develop a Procurement Analyst.

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