Working At Gentoo

We’re a values driven organisation, with a clear vision, a social purpose, and a commitment to investing in people, place and property.

We’re always on the lookout for talented individuals to join our team – could you be next?

About Us

We're a housing association that provides more than 60,000 people in Sunderland with a place they can call home.

We believe everyone has the right to live in a good quality home they can afford and invest millions of pounds every year in keeping our existing homes safe, secure, and compliant.

Not only do we provide vital housing - we support our tenants, residents and communities by investing in services that help people live their best possible life whether this be helping people into work, victims of domestic abuse and enabling young people to live independently.

Gentoo Homes is our commercial arm who build 5-star quality homes across the North East.

For more information visit Gentoo Homes’ website.

 

Our vision is about inspired people and strong communities, and we believe that in order to be strong, our communities and workplaces need to be inclusive. We’re very passionate about ensuring that differences which make us all unique are not only understood but also valued and celebrated.

We are proud to be one of the largest employers in Sunderland, and leading provider of social housing in the North East. We offer competitive salaries and an extensive benefits package to ensure that we attract, reward and retain our talented people. We are continually developing what we offer, demonstrating our commitment to our colleagues and an understanding of the importance of their wellbeing and work life balance. This includes striving to promote a healthy working environment with the wellbeing of our colleagues at the forefront.

At Gentoo, our primary purpose is to support and strengthen our local communities by providing great homes to our tenants and customers, it is therefore important to us to be able to reward our colleagues who make this happen. We are proud to have been awarded IIP Gold status in recognition for our commitment to our people and we are now on our journey to achieving Platinum status.   We are also part of the Living Wage Foundation to ensure all our colleagues are paid fairly and valued for the work they do.

In addition, Gentoo is a member of Stonewall’s Diversity Champions programme which is a good practice forum for sexual orientation and gender identity issues in the workplace.

 

                                        

We understand the importance of gaining practical experience in the workplace whether that be through an apprenticeship programme or works experience.

We have created 276 apprenticeship opportunities to date, with 90% of our recruits going onto secure a full time, permanent job with us. You will benefit from a combination of hands-on working opportunities and off-site training while studying toward a formal qualification in your chosen career. 

Our exciting roles also come with a generous 29 days holiday, excellent terms and conditions and a company pension scheme. Apprenticeship recruitment is reviewed annually, and opportunities will normally be advertised at the beginning of each calendar year. 

We also offer work experience where we can assist you in gaining knowledge for your course or qualification. We appreciate and value all applications, however, due to the high demand we are not able to offer everyone a placement, but we do encourage you to keep applying. 

Work experience provides many benefits, giving you skills and experience that will allow you to stand out to potential employers as well as helping you choose the right sector to work in.

If you have any questions, or require any further information please email work.experience@gentoogroup.com

Current Vacancies

Neighbourhood Assistant

  • Location: Citywide
  • Salary: £22,837
  • Type: Permanent

We have a number of exciting permanent & temporary opportunities available to join our local neighbourhood teams across the city in the role of Neighbourhood Assistant. In this key role you will be responsible for supporting the team to deliver a first class housing management service in the neighbourhood teams and support tenants in their applications for housing. You will provide great customer service, responding to a wide range of general enquiries as well as providing support to the Neighbourhood Coordinators. These opportunities are great for those looking to develop their skills and experience within a housing management environment.

Apply Now

Operations Manager (Electrical)

  • Location: Sunderland
  • Salary: £54,000
  • Type: Permanent

We have an exciting opportunity to join our Property Compliance Team in the role of Operations Manager (Electrical). Within this role you will lead and inspire, a team of Electrical Managers and mobile trade colleagues whilst working collaboratively with the Property Maintenance Senior Management Team and stakeholders, to ensure the delivery of a high quality, high performing, tenant focused service. At Gentoo our core purpose is to ensure that tenants are at the heart of everything we do. This commitment is underlined by our five-year corporate strategy which is built around the “5Ps” of Place, People, Perform, Partner and Pride, reflecting our high levels of engagement with our colleagues and customers. The ideal candidate will demonstrate effective leadership and engagement in delivering a first-class Property Compliance service to our tenants. The post holder will be responsible for the management of the effective delivery, co-ordination, and certification of Gentoo’s Compliance...

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Repairs & Maintenance Manager (Electrical Services)

  • Location: Sunderland
  • Salary: £40,324
  • Type: Permanent

We have an exciting opportunity to join our Property Maintenance Compliance team in the role of Repairs and Maintenance Manager (Electrical Services). Working within our fast-paced Property Maintenance Compliance function, you will lead and manage a team of trade colleagues to ensure the delivery of a first-class repairs and maintenance service to our tenants and safeguard their safety by ensuring that electrical cyclical works and repairs are of a high standard. As part of the role you will plan, and co-ordinate in-house teams and external contractors for the effective and comprehensive management of Gentoo’s statutory, Regulatory and Compliance responsibilities in relation to designated areas of the testing and maintenance of a range of electrical services’ installations and equipment including cyclical, responsive and planned programmes to domestic and non-domestic properties. You will ensure that all relevant servicing, repairs, testing and inspection is carried out, and all fo...

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