You will find your tenancy number in the bottom left corner of your payment card or your rent statement.
Please only enter the first 7 digits.
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Dedicated Customer Service Officers are responsible for providing our full range of services for existing customers.
We are sorry that we are no longer accepting new customers.
Gentoo Genie Limited Registered Office:
2 Emperor Way, Sunderland, SR3 3XR
Registered in England No. 7083129
Authorised and regulated by The Financial Conduct Authority.
Our firm reference number is 533468
Thank you for contacting us, we will be in touch as soon as possible.