Privacy Policy

You can use our websites without submitting your details but to get the most from the websites we may occasionally have to ask you to provide personal information. We will endeavour to keep that information secure.

The information collected about you by using the Gentoo Group websites will be held by the Gentoo Group which is a trading name of Gentoo Group Ltd, Emperor House, 2 Emperor Way, Doxford International Business Park, Sunderland, SR3 3XR.

Your information will be processed in the way indicated in this Privacy Policy. Over time the way we process this information may change but you will be told about changes that may not be obvious to you, by publishing them in the Privacy Policy. By using our websites you agree to any change we tell you about unless you write and tell us not to handle your information in the new way within 60 days of that notice.

Marketing Purposes
We would like to contact you with offers relating to products, services and advertisements that you may be interested in. Please contact us if you object to such offers or do not wish your details to be passed on to such companies.

Like most websites we use cookies.
In order to deliver a personalised, responsive service and to improve the site, we remember and store information about how you use it. This is done using safe and secure cookies which sit on your computer. If you continue to use this site you are agreeing to allow cookies.

Automatically Obtained Data
We will automatically gather data such as your IP address, which site you had previously visited, the kind of browser you are using, and statistics about how you use our sites. We will link this information to the personal details we hold about you for marketing purposes. We may share this information in aggregated form with other businesses.

User Initiated Contact
If you contact us by telephone or by e-mail asking for assistance we will ask for or take your contact details. As well as using these contact details to help you, we may use this information for marketing purposes.

Access To Your Records
You have a right to see a copy of the information we hold about you if you pay us the fee set by law. If you wish to see a copy of the information we hold about you please write to the Data Protection Officer, Gentoo Group Ltd, Emperor House, 2 Emperor Way, Doxford International Business Park, Sunderland, SR3 3XR.
The Gentoo Group complies with the Data Protection Act 1998.

Property Searches
You will be able to conduct a basic property search in the Gentoo Group websites without giving us any of your personal details. However, if you want detailed information, we will ask you for some registration details. We will use your e-mail address to send you details of other properties which you may be interested in and may use your registration details for other Marketing Purposes.

Application Information
If you decide to apply for a service or buy a product provided by a third party who appears on the Gentoo Group websites, the third party may ask for details about you. That third party will pass your details back to us. The details we receive from the third party will include data about your use of their service which we may use for marketing purposes.

On occasion we may take application details for products or services provided by a third party who appear on Gentoo Group websites. We may pass this information to the third party to process and may also use the information ourselves for Marketing Purposes.

Online Payments
Online payments are verified through VeriSign and all credit and debit card transactions are carried over a secure link. Your card details are used for the purposes of authorising and debiting the amount you specify. We never store card details.

This privacy policy was last updated on 18th June 2007.