News

21Sep
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A smarter way to stay in control of your home

We’re proud to announce that our My Gentoo portal is now live for all our customers with a tenancy to access.

You can now use your tenancy number to create a My Gentoo account and view your rent statements for either your home and or your garage, view your repairs history and also report repairs.

My Gentoo not only allows you to view your information when you want to, but it also lets you update the information that we hold on you as a customer – such as your contact information.

To create an account, you’ll need:

  • An email address
  • Your home address
  • Date of Birth
  • Your tenancy number

If you have any questions about My Gentoo or have trouble setting up your account, you can email mygentoo@gentoogroup.com and a member of the team will be able to help.