Contact Us

At Gentoo we like to make it as easy as possible for our customers to contact us. So, we have introduced a number of different ways to make your life easier. 

You can report a repair using our online repairs tool and make an enquirycompliment or complaint through our online forms. 

You can also visit your local office

Our Customer Service Centre opening times are:

Monday to Friday
8.00am until 7.00pm

9.00am until 2.00pm

Sorry, we are closed on Sundays but you can contact our out of hours team in an emergency on 0191 525 5000.