For the purpose of the Data Protection Act 1998 (the Act), the data controller is Gentoo Group of 2 Emperor Way, Doxford International Business Park, Sunderland, SR3 3XR (companies house registration number 4039199).
This policy only applies to our site. If you leave our site via a link or otherwise, you will be subject to the policy of that website provider. We have no control over that policy or the terms of the website and you should check their policy before continuing to access the site.
Trust and transparency
Your trust is very important to us and we are committed to keeping your data safe and secure. We will never sell your personal details to anyone and will only use your data for the purposes we tell you about. We will always explain clearly what information we are collecting about you and why.
Our aim is to put you in control of what happens with your data.
Information we may collect from you
We may collect and process the following data about you:
Information that you provide by filling in forms on our site www.gentoogroup.com. This includes information provided at the time of registering to use our site, subscribing to our service or requesting further services. We may also ask you for information when you report a problem with our site.
If you contact us, we may keep a record of that correspondence
We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
Details of your visits to our site including, but not limited to, traffic data, location data, web server logs, operating system, browser usage and other communication data.
IP addresses and cookies
We may collect information about your computer, including where available your IP address, operating system and browser type. This is statistical data about our users' browsing actions and patterns, and does not identify any individual specifically and we will not collect personal information in this way.
to estimate our audience size and usage pattern.
to store information about your preferences, and so allow us to customise our site according to your individual interests.
to speed up your searches.
to recognise you when you return to our site.
Uses made of the information
When we collect information about you, we will ask you for your permission to do so. If permission is given, we will use the information held about you in the following ways:
To ensure that content from our site is presented in the most effective manner for you and for your computer.
To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
To carry out our obligations arising from any contracts entered into between you and us.
To allow you to participate in interactive features of ourservice,
when you choose to do so.
To notify you about changes to our service.
We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by post, telephone or email.
If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please ensure you do not tick relevant box situated on the form on which we collect your data.
Disclosure of your information
We may disclose your personal information to third parties:
In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
You have the right to ask us not to process your personal data for marketing purposes. We will always inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by not checking the relevant box(es) on the forms we use to collect your data. You can also exercise the right at any time by contacting us at firstname.lastname@example.org.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
You have the right to access the information we hold about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you. Once an access request has been submitted formally with the correct information for us to be able to reply, the information will be provided within 40 days.
You have the right to have inaccurate information updated and where notified, we will ensure this is carried out quickly, and you have the right for information to be erased as long as we do not need to maintain that information for legal or other relevant needs e.g. we could not erase all of your information if you are one of our current housing tenants. We will also ensure that anyone we have agreed to share that information with also complies.